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Privacy Policy 

1. Introduction

This Privacy Policy outlines how Arch 3D (referred to as "Arch 3D," "we," "us," or "our"), a U.S.-based 3D visualization studio operating under the trade name Arch 3D, collects, uses, and shares your personal information when you interact with our website, https://www.arch3d.us/ (the "Website"), and utilize our 3D visualization services (the "Services"). Our commitment is to define our stance on processing and protecting personal and non-personal data to safeguard your rights to privacy . This policy applies to all data processed by Arch 3D, whether collected through automated means or provided directly by you. By accessing our Website or using our Services, you acknowledge that you have read and understood this Privacy Policy. This policy is effective as of March 20, 2025. It details how we gather, utilize, and disclose information obtained through our Website and other interactions.

2. Definitions

To ensure clarity throughout this Privacy Policy, the following terms shall have the meanings ascribed to them below:

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  • Arch 3D: Refers to Arch 3D (trade name), a U.S.-based 3D visualization studio.

  • Website: Means the Arch 3D website located at https://www.arch3d.us/.

  • Services: Refers to the 3D visualization services offered by Arch 3D.

  • Personal Data: Means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household . Examples of Personal Data may include your name, email address, phone number, IP address, and browsing history.  

  • Non-Personal Data: Means information that cannot be directly associated with a specific individual. This may include aggregated or anonymized data.

  • Processing: Refers to any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction .  

  • User or You: Refers to any individual who accesses the Website or uses the Services.

3. Information We Collect

3.1 Personal Data

We may collect various categories of personal information about you. These categories include:

  • Identifiers: This includes your real name, email address, phone number, internet protocol (IP) address, and other similar online identifiers .  

  • Contact Information: This includes your billing address, company name (if applicable), and any other contact details you provide to us .  

  • Internet or Other Electronic Network Activity Information: This encompasses your browsing history on our Website, the pages you visited, the links you clicked, the website you visited before navigating to our Website, your interactions with our Website, and information about your device, such as your browser type and operating system .  

  • Geolocation Data: Your IP address may provide us with an approximate location of your device .  

  • Professional or Employment-Related Information: If you contact us in a business capacity, we may collect your company name, job title, and other professional details .  

  • Information Provided During Service Inquiries and Projects: When you inquire about our Services or engage us for a project, you may provide us with specific details about your project requirements, including files, designs, and other related data .  

  • Information Provided Through Contact Forms: Any information you enter into the contact forms on our Website, such as your name, email address, phone number, and the content of your message, will be collected .  

  • Information Provided During Newsletter Sign-ups: If you subscribe to our newsletter, we will collect your email address .  

  • Information Provided During Job Applications: If we post job openings and you apply through our Website, we will collect the personal information you submit as part of your application, such as your resume, cover letter, and contact details .  

This information is collected directly from you when you provide it to us, automatically as you navigate through our Website, and potentially from third-party sources as described in this policy .

3.2 Non-Personal Data

  • We may also collect non-personal data, which does not directly identify you. This may include:

    • Aggregated Website Usage Statistics: We may collect and analyze anonymous and aggregated information about how users interact with our Website, such as the number of visitors to different pages, the duration of their visits, and the types of devices they use .  

    • General Demographic Information: We may collect general demographic information that is not linked to specific individuals .  

    • Anonymized Technical Information: We may collect anonymized information about the software and hardware used to access our Website .  

4. How We Collect Your Information

4.1 Information You Provide Directly

We collect personal information directly from you in several ways. When you fill out contact forms on our Website to inquire about our Services, we collect the information you provide, such as your name, email address, phone number, and any other details you include in your message . If you contact us via email or phone, we will collect your email address, phone number, and any personal information you share during the communication . During the initial consultation and project onboarding process, clients provide us with necessary information related to their 3D visualization needs, which may include project specifications, design files, and contact details . Should you choose to subscribe to our newsletter, we will collect your email address to send you updates and promotional materials . Furthermore, if we offer employment opportunities and you submit an application through our Website, we will collect the personal information you include in your application documents .

4.2 Information Collected Automatically (Cookies and Tracking Technologies, Analytics)

When you visit our Website, we automatically collect certain information about your device and browsing activity through the use of cookies and other tracking technologies . Cookies are small text files that are stored on your computer or mobile device when you visit a website . We use cookies to enhance your browsing experience, analyze website traffic, and understand how you interact with our Website . The types of cookies we may use include:  

  • Essential Cookies: These cookies are necessary for the basic functionality of our Website, such as enabling you to navigate between pages and access secure areas .  

  • Functional Cookies: These cookies allow our Website to remember your preferences, such as language settings, and provide enhanced features .  

  • Analytics Cookies: We use analytics services, such as Google Analytics, which use cookies to collect information about how visitors use our Website. This helps us understand website traffic, identify popular pages, and improve our Website's performance and content. The information collected may include your IP address, browser type, operating system, referring URLs, and browsing behavior .  

  • Marketing or Advertising Cookies: We may use cookies for marketing purposes, such as to track your browsing activity and show you relevant advertisements for our Services on other websites. This may involve third-party advertising partners .  

Our web servers also automatically log certain information, such as your IP address, browser type, operating system, referring website, and access times . We use this information for website administration, security purposes, and to analyze trends in website usage.  

You can manage your cookie preferences through your browser settings, allowing you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Website . For more information about cookies and how to manage them, you can visit resources like www.allaboutcookies.org .

6. How We Use Your Information (Purposes of Processing)

We use the collected information for various purposes, including:

  • To Provide and Improve Our Services: We use your personal data to deliver the 3D visualization services you request, manage your projects, communicate with you about project progress, and ensure the quality of our work. We also analyze how users interact with our Website and Services to identify areas for improvement and optimization .  

  • To Respond to Your Inquiries and Requests: When you contact us with questions, requests for information, or support inquiries, we use your personal data to respond effectively and provide you with the assistance you need .  

  • To Manage Client Relationships: We use your contact information and project details to manage our relationship with you as a client, including onboarding, communication throughout the project lifecycle, invoicing, and providing ongoing support .  

  • For Marketing and Communications: With your consent, we may use your email address to send you newsletters, promotional materials, updates about our Services, and other marketing communications that we believe may be of interest to you. You will have the option to opt out of receiving these communications at any time .  

  • To Ensure Website Security and Integrity: We monitor and analyze Website usage patterns to detect and prevent fraudulent activities, security breaches, and other malicious behavior, ensuring the safety and integrity of our Website and the data we collect .  

  • To Comply with Legal Obligations: We may process your personal data to comply with applicable laws, regulations, legal processes, or governmental requests .  

  • For Internal Business Operations: We may use your information for internal purposes such as data analysis, audits, record-keeping, and improving our business operations .  

  • To Process Job Applications: If you apply for a job with us, we will use the personal information you provide to evaluate your application, conduct interviews, and manage the hiring process .  

  • To Personalize User Experience: We may use cookies and similar technologies to understand your preferences and browsing behavior on our Website, allowing us to personalize your experience and provide you with more relevant content and information .

7. Lawful Bases for Processing Personal Data

Our lawful bases for processing your personal data include:

  • Performance of a Contract: Processing your personal data is necessary for us to fulfill our contractual obligations to you when you engage us for our Services .  

  • Consent: We rely on your explicit consent to send you direct marketing communications, such as our newsletter. You have the right to withdraw your consent at any time .  

  • Legitimate Interests: We may process your personal data based on our legitimate interests in operating our business effectively, improving our Services and Website, ensuring security, and responding to inquiries. We will only do this when our interests do not override your rights and freedoms .  

  • Compliance with Legal Obligations: We may process your personal data when necessary to comply with applicable laws and regulations .

8. Sharing Your Information with Third Parties (Third-Party Disclosures)

We do not sell, rent, or share your personally identifiable information with unaffiliated entities for their independent marketing purposes without your explicit consent . However, we may share your information with certain third parties in the following circumstances:  

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our Website, providing our Services, conducting our business, or servicing you. These service providers may include website hosting providers, maintenance and security providers, email marketing platforms, payment processors, and analytics providers. We have contracts in place with these service providers to ensure they protect your personal data in accordance with this Privacy Policy and applicable laws .  

  • Business Partners: If we collaborate with other businesses to provide specific services, we may share relevant personal data with these partners to facilitate the provision of those services. We will ensure that these partners also adhere to appropriate data protection standards .  

  • Legal and Regulatory Authorities: We may disclose your personal data to legal and regulatory authorities if required to do so by law, legal process, or governmental request, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others .  

  • Business Transfers: In the event of a merger, acquisition, reorganization, or other business transaction involving Arch 3D, your personal data may be transferred to the acquiring entity or other third party involved in the transaction. We will provide notice if your personal data becomes subject to a different privacy policy as a result of such a transaction .  

  • With Your Consent: We may share your personal data with other third parties if we have your explicit consent to do so .

9. Cookies and Other Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience and collect information about your usage patterns . As explained in Section 4.2, cookies are small text files placed on your device. We use the following types of cookies:  

  • Essential Cookies: These cookies are crucial for the basic operation of our Website. They enable core functionalities such as page navigation and access to secure areas.

  • Functional Cookies: These cookies allow our Website to remember your choices and preferences, providing a more personalized experience. For example, they may remember your language preference.

  • Analytics Cookies: We utilize third-party analytics tools, such as Google Analytics, which place cookies on your device to collect information about how you use our Website. This includes data on the pages you visit, the time spent on those pages, and how you arrived at our Website. This information helps us analyze and improve the performance and content of our Website.

  • Advertising Cookies: We may partner with third-party advertising networks that use cookies to collect information about your browsing activities across different websites. This information is used to deliver targeted advertisements for our Services that may be of interest to you.

The third-party services we may use that employ cookies include Google Analytics for website analytics and potentially advertising platforms like Google Ads or social media platforms for marketing purposes . These third parties may collect information such as your IP address, browser type, operating system, and browsing behavior on our Website. We encourage you to review the privacy policies of these third parties for more information about their data practices.  

You have the ability to control and manage cookies through your web browser settings. Most browsers allow you to block or delete cookies, as well as to set preferences for how cookies are handled. Please refer to your browser's help documentation for instructions on how to manage your cookie preferences. Please be aware that disabling certain cookies may impact the functionality and user experience of our Website .

10. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by law .  

  • Client Data: We typically retain client data, including project files and communication records, for a period necessary to complete the project, provide ongoing support, and comply with legal and contractual obligations. The specific retention period may vary depending on the nature of the project and applicable legal requirements.

  • Inquiry Data: Personal data collected through contact forms or email inquiries from potential clients who do not engage our Services is generally retained for a reasonable period to follow up on the inquiry and for our internal record-keeping purposes.

  • Marketing Data: If you subscribe to our newsletter or other marketing communications, we will retain your email address until you unsubscribe or we decide to discontinue the communications.

  • Website Analytics Data: Data collected by analytics tools like Google Analytics is retained according to the policies of the respective providers. We typically retain this data for a period that allows us to analyze website trends and improve our Website.

  • Job Application Data: Personal data collected from job applicants is retained for a period necessary to evaluate the application and comply with legal requirements related to recruitment.

Once the retention period expires, we will securely delete or anonymize your personal data in a manner that ensures it can no longer be associated with you .

11. International Data Transfers (Cross-Border Transfers)

Arch 3D is based in the United States, and your personal data will likely be stored and processed in the United States. However, we may use service providers who are located in other countries. In such cases, your personal data may be transferred to and processed in those countries. Please be aware that the data protection laws in these countries may differ from those in the United States. By using our Website and Services, you consent to the transfer of your personal data to the United States and potentially other countries where we or our service providers operate for the purposes described in this Privacy Policy . We will take reasonable steps to ensure that your personal data is protected in accordance with applicable data protection laws when transferred internationally.

12. Your Rights Regarding Your Personal Information (Data Subject Rights)

You have certain rights regarding your personal information, subject to applicable law. These rights may include:

  • Right to Access: You may have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as the sources of the data, the purposes of processing, and the categories of third parties with whom the data is shared .  

  • Right to Correction: You may have the right to request that any inaccurate or incomplete personal data we hold about you be corrected .  

  • Right to Deletion: You may have the right to request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain the data to comply with a legal obligation or to complete a transaction) .  

  • Right to Object: You may have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes .  

  • Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal .  

  • Right to Data Portability: In certain circumstances, you may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller .  

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights .  

To exercise any of these rights, please contact us using the contact information provided in Section 17. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request.

13. Your California Privacy Rights (CCPA Disclosures)

This section applies only to residents of California as defined in the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

  • Categories of Personal Information Collected: In the past 12 months, we have collected the following categories of personal information about California consumers: Identifiers, Contact Information, Internet or Other Electronic Network Activity Information, Geolocation Data, Professional or Employment-Related Information, and Information Provided During Service Inquiries and Projects.

  • Categories of Sources of Personal Information: We collect this personal information from you directly, automatically when you use our Website, and potentially from third-party service providers.

  • Purposes for Collecting Personal Information: We collect and use your personal information for the business and commercial purposes described in Section 6 of this Privacy Policy.

  • Categories of Personal Information Disclosed for a Business Purpose: In the past 12 months, we may have disclosed the following categories of personal information for a business purpose to our service providers: Identifiers, Contact Information, Internet or Other Electronic Network Activity Information, Geolocation Data, Professional or Employment-Related Information, and Information Provided During Service Inquiries and Projects.

  • Sale or Sharing of Personal Information: We do not sell your personal information for monetary consideration. However, we may share your personal information with third parties for cross-context behavioral advertising, which may be considered a "sale" or "sharing" under the CCPA. The categories of personal information we may have shared for this purpose in the past 12 months are Identifiers and Internet or Other Electronic Network Activity Information. The categories of third parties with whom we may have shared this information include advertising networks and analytics providers.

  • Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. To exercise this right, please click on the "Do Not Sell or Share My Personal Information" link on our Website's homepage or contact us using the information provided in Section 17. We also honor Global Privacy Control (GPC) signals. If our system detects that your browser has GPC enabled, we will process your request to opt out of the sale or sharing of personal information.

  • Other CCPA Rights: As a California resident, you also have the following rights:

    • Right to Know: You have the right to request to know the categories and specific pieces of personal information we have collected about you in the past 12 months.

    • Right to Delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.

    • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

    • Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive personal information (as defined under CCPA), you have the right to direct us to only use that information for limited purposes.

    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please submit a verifiable consumer request to us by emailing us at services@arch3d.us or calling us at +1 603‑513‑3627. Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. We may require you to provide information to verify your identity before responding to your request.

14. Children’s Privacy (COPPA Compliance)

Our Website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 . If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact information provided in Section 17, and we will take steps to delete such information . If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to remove that information from our servers.

15. Data Security (Security Measures)

We have implemented reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction . These measures include the use of encryption (such as SSL/TLS) for data transmitted over our Website, firewalls to protect our systems from unauthorized access, and access controls to limit who can access your personal data . Our employees are trained on the importance of data privacy and security. We also take steps to ensure that our third-party service providers implement appropriate security measures to protect the personal data they process on our behalf. However, please be aware that no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data .

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Website features . We will post any updated Privacy Policy on this page and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will provide a more prominent notice on our Website or notify you directly as required by law .

17. Contact Us (Contact Information)

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last Updated: March 20, 2025

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